Customer Experience

Delight customers at every touchpoint

Give customers 24/7 access to their portal. Track progress, view documents, book appointments, and pay online.

What's included

Everything you need to delight customers at every touchpoint.

Customer Portal

Customers view documents, track project progress, and pay invoices 24/7. Reduces calls and builds trust.

Automated Communications

Appointment reminders, quote follow-ups, and status updates. Keep customers informed without manual work.

Service Plans

Manage recurring maintenance agreements and annual services. Auto-renewal reminders and scheduling.

Online Payments

Customers pay via card or bank transfer through their portal. Instant confirmation and receipt generation.

See it in action

A glimpse of what customer experience looks like in Payaca.

Welcome back
Sarah Johnson
Installation StatusIn Progress
65% complete
Next Appointment
Wed, 24 Jan - 09:00
System commissioning
Outstanding
2,350
Customer satisfaction scores are at an all-time high. The portal gives them visibility and the automation keeps them informed.
ED
Emma Davies
Customer Success Manager, Volta Energy
98%
customer satisfaction
Complete onboarding included

Ready to streamline your clean tech operations?

Join 500+ installers who've transformed their business with Payaca. We'll handle your workflow mapping, process optimisation, and data migration.

Dedicated onboarding
Free data migration
AI + human support