VitoEnergy
Heat Pump Installer · 25 engineers · South West England
3x
Quotes per day
more quotes generated daily
50%
Admin time
reduction in back-office work
98%
Customer satisfaction
based on post-install surveys
The Challenge
VitoEnergy was growing rapidly but their existing tools couldn't keep up. Quotes were taking too long, and the team was spending more time on admin than installations.
The Solution
Payaca's interactive proposals and customer portal transformed their sales process. The mobile app gave engineers everything they needed on site, while automated scheduling reduced office workload.
Key Features Used
- Interactive proposals with e-signatures
- Map-based scheduling and mobile app
- MCS compliance automation
- Customer portal and payments
- Real-time analytics dashboards
The Results
Since implementing Payaca, VitoEnergy has seen significant improvements across their operations:
- 3x quotes per day - more quotes generated daily
- 50% admin time - reduction in back-office work
- 98% customer satisfaction - based on post-install surveys
“Payaca innovates more in a week than our previous software did in years. The customer portal has transformed how we communicate with homeowners.”
Patrick Wheeler
Managing Director, VitoEnergy
Ready to achieve similar results?
See how Payaca can transform your clean tech installation business.
Book a demoMore success stories
OVO Solar & Heating
Energy Supplier
As a major energy supplier expanding into clean tech installations, OVO needed a platform that could handle enterprise-scale operations while maintaining MCS compliance across hundreds of engineers.
Guscott Heating Services
Heating & Renewables
Running the business across multiple tools meant information was scattered everywhere. Reporting was a nightmare, and getting a clear picture of performance required hours of manual work.