Terms of Service

Last updated: January 2026

1. Agreement to Terms

By accessing or using the Payaca platform and services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Services.

2. Description of Services

Payaca provides a business management platform designed for renewable energy and clean technology installers. Our Services include CRM, job management, quoting, invoicing, scheduling, and related business tools.

3. Account Registration

To use our Services, you must:

  • Create an account with accurate information
  • Be at least 18 years old
  • Have the authority to bind your organisation if registering on its behalf
  • Keep your account credentials secure

4. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose
  • Attempt to gain unauthorised access to our systems
  • Interfere with or disrupt the Services
  • Upload malicious code or harmful content
  • Resell or redistribute the Services without authorisation

5. Subscription and Payment

Access to the Services requires a paid subscription. By subscribing, you agree to:

  • Pay all fees associated with your chosen plan
  • Provide valid payment information
  • Accept automatic renewal unless cancelled

Fees are non-refundable except as expressly stated in these Terms or required by law.

6. Data Ownership

You retain all rights to your data. By using the Services, you grant us a limited licence to use your data solely to provide and improve the Services. We will not sell your data to third parties.

7. Intellectual Property

The Services, including all content, features, and functionality, are owned by Payaca Ltd and are protected by copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

To the maximum extent permitted by law, Payaca Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

9. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.

10. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Services. Continued use after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have questions about these Terms, please contact us at:

Payaca Ltd
Queen Charlotte House
53-55 Queen Charlotte Street
Bristol, BS1 4HQ
United Kingdom

Email: hey@payaca.com